Service Agreement
This Service Agreement (“Agreement”) is between you (“Client” or “You”) and Elliot’s Mobile Detailing LLC (“Company”).
VEHICLE ACCESS AND OPERATION:- You agree to provide Elliot's Mobile Detailing LLC personnel with access to the vehicle(s) during the agreed-upon service hours and any additional times mutually agreed.- You shall ensure that the keys to the vehicle(s) are made available to Elliot's Mobile Detailing LLC personnel.- Client hereby authorizes Elliot’s Mobile Detailing LLC personnel to operate and move the vehicle(s) as may be necessary to perform the auto related services such as detailing, ceramic coating, tinting & paint protection wrap.
SERVICE QUALITY AND INSPECTION:- Elliot’s Mobile Detailing LLC endeavors to perform the services to a high standard, within the constraints of its resources, time, and expertise, aiming for a clean, damage-free exterior and spotless interior surfaces free of dust, debris, stains & odors.- We will conduct a joint final inspection upon completion of the services. You must communicate any concerns regarding service quality to Elliot's Mobile Detailing LLC within 24 hours following service completion. We shall not be held liable for any concerns raised thereafter or if you do not participate in the final inspection.
ACCIDENTS AND PRE-EXISTING CONDITIONS:- Elliot’s Mobile Detailing LLC will take reasonable care to document any pre-existing damage but shall not be liable for pre-existing conditions including but not limited to hail damage, rock chips, etc.- In the event of any damage occurring to the vehicle(s) while under Elliot’s Mobile Detailing LLC’s care due to the actions or omissions of Elliot’s Mobile Detailing LLC personnel, Elliot’s Mobile Detailing LLC will notify the Client of the incident.
FEES, SERVICE TERMS, AND PAYMENT:- The fee for the service(s) shall be the amount agreed upon as indicated in the “Total Cost" section of your order.- Estimated service times for scheduling may vary. If job time exceeds the estimate by over 20%, additional fees will be discussed and confirmed with the Client before continuing.- Payment is due immediately upon service completion via Credit Card, Debit, or Cash.- You agree not to request, advise, file a claim, or seek your bank or credit card company for a chargeback for consideration paid under this agreement. You agree that any disputes you may have with respect to consideration paid hereunder must be addressed directly between you and Elliot’s Mobile Detailing LLC.
FEEDBACK AND PHOTOGRAPHIC USAGE:- Client feedback is welcomed and may be provided via email at elliot@upshiftdetailing.com- We reserve the right to use pictures and videos of your vehicle(s) for marketing purposes unless you object in writing.
TERMINATION AND RESCHEDULING:- Rescheduling or cancellation requests made within 48 hours of the scheduled service time(s) will incur a $80 fee. - Elliot’s Mobile Detailing LLC reserves the right to terminate services or maintenance plans for Clients deemed incompatible with our service ethos, at our sole discretion.
AUTHORIZATION: By agreeing to this Agreement, I certify that I am the legal owner of the vehicle(s) to be serviced by Elliot's Mobile Detailing LLC, or I am authorized to agree to this Agreement on behalf of the legal owner(s).
TEXT AND EMAIL MARKETING: You give us permission to send SMS and email marketing materials to you, starting from the date you provided Elliot’s Mobile Detailing LLC your phone number and email address.
LIMITATION OF LIABILITY:- Elliot’s Mobile Detailing LLC does not guarantee any specific outcomes or results, all services are provided “as is”, without warranties of any kind. All sales are final. Elliot's Mobile Detailing LLC and its contractors' maximum liability for any claims arising out of or relating to this agreement is limited to the total amount paid by Client for the specific service giving rise to the claim.
GOVERNING LAW:- This Agreement shall be governed by the laws of California, without regard to its conflict of laws principles. IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the Effective Date below.
AGREEMENT: By clicking "I accept" on our website while booking your appointment, you confirm that you've read, understand, and agree to be bound by the terms of this Service Agreement.